UAE: safety measures throughout your Magic journey
Dear Partners, we are happy to know that travelling is possible again in the UAE after those difficult times ! We are as impatient as you are to make our clients discover again the beauty of the destination.
In order to make it happen in the best possible way, we had to adopt safety measures and travel conditions that we would like to share with you through this page. Any comments or questions from you will be much appreciated !
Your health and that of our customers are a priority to us. That is why face masks, hand sanitizers and other usual measures will have to be be applied as everyday guidelines.
We would like to thank you for your careful reading of this page and cautious application of the stated rules.
PLEASE NOTE THAT THESE GUIDELINES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
BEFORE TRAVELLING
Before flying to the UAE, make sure to fulfill the following mandatory requests from local authorities :
- All passengers will have to take a PCR test in maximum 96 hours prior to arrival at UAE airports, and provide a certificate showing negative results (children under the age of 12 and children with moderate to severe disabilities are exempt from this requirement).
- It is mandatory to subscribe a proper medical insurance which will cover all the potential expenses due to Covid-19.
CLICK HERE FOR INFORMATION ABOUT DUBAI AIRPORTS PROCEDURES.
After a safe flight, you have reached your final destination, holidays can start now ! Magic Travels will be by your side to ensure a very safe stay, nothing to worry about so step back, relax and enjoy !
1. WELCOME TO OUR MAGIC DESTINATION
- Representative will be wearing a face mask at all time
- Representative will undergo a thermal test every day
- Hand sanitizer will be provided
- No handshake
- Guests will be provided with free protective face masks
- Social distancing
- MT factsheet will be given (MT emergency contact, list of hospital, main local numbers) for FIT
2. WHAT ABOUT OUR FLYING CARPET ?
- All vehicles will be disinfected once a day
- Each vehicule will be sanitized after each transportation service and prior to welcoming next guests
- Hand sanitizer will be provided
- Drivers will be wearing face masks at all times
- Drivers will undergo a thermal test every day
- Hand sanitizers and masks at disposal for clients
- Guest will not be allowed to touch the vehicle, drivers will do so.
Social distancing with a maximum seating capacity :
- Saloon Car : 2 Passengers + Driver
- Minivan : 4 Passengers + Driver
- Luxury 4x4 : 4 Passengers + Driver
- Mercedes Viano : 4 Passengers + Driver
- Mercedes V-Class : 4 Passengers + Driver
- Mercedes Sprinter : 10 Passengers + Driver
- Toyota Hiace : 6 Passengers + Driver
- For the jeep cars : 3 passengers + driver as well as 5 passengers of same family can be excluding the driver.
3. ATTRACTIONS
- Drivers and guides will be undergo a thermal test every day
- Drivers and guides will be wearing face masks at all times
- Hand sanitizers / masks will be provided in each vehicule for the guests’ use
- Each vehicule will be sanitized after each tours
- Social distancing at all visited locations
- Some locations might be excluded due to over-crowding
- Only online bookings are accepted
- In respect of social distancing, waiting times for visiting a monument or tourist area may be extended
Social distancing with a maximum seating capacity :
- Saloon Car : 2 Passengers + Driver
- Minivan : 4 Passengers + Driver
- Luxury 4x4 : 4 Passengers + Driver
- Mercedes Viano : 4 Passengers + Driver
- Mercedes V-Class : 4 Passengers + Driver
- Mercedes Sprinter : 10 Passengers + Driver
- Toyota Hiace : 6 Passengers + Driver
- For the jeep cars : 3 passengers + driver as well as 5 passengers of same family can be excluding the driver.
4. CAMEL, SAND AND SAFARI
- All drivers will undergo a thermal test everyday
- Safari drivers will be wearing a face mask at all times
- No handshake
- Vehicle will be sanitized after each tour
- All vehicle will undergo a full desinfecting process once a day
- All passengers will have to wear face mask at all time
- Hand sanitizers will be provided in each vehicle
- Only private jeeps will be offered
- Social distancing will be maintained within the car, with up to 4 passengers per vehicle
- Social distancing will be maintained on the campsite
- All camp and F&B teams will conduct thermal testing on daily basis
- All camps and F&B teams will be wearing face masks at all times
- Toilets will be desinfected afeter each use
- Dinner serving time will be extended, allowing guests to maintain social distancing at the buffet.
5. MAGIC CAMPS : UNIQUE ARABIAN NIGHTS
- All drivers will undergo a thermal test every day
- Drivers will be wearing a face masks at all times
- No handshake
- Vehicle will be sanitized after each tour
- All vehicles will undergo a full desinfecting process once a day
- All passengers will have to wear face mask at all time
- Hand sanitizers will be provided in each vehicle and on the campsite
- Social distancing will be maintained within the car, with up to 4 passengers per vehicle
- Social distancing will be maintained on the campsite.
- All camp and F&B teams will conduct thermal testing on daily basis
- All camps and F&B teams will be wearing at all times
- All materials will be desinfected after each face masks use
- Dinner serving time will be extended, allowing guests to maintain social distancing at the buffet.
RETURNING TO COUNTRY OF ORIGIN
Please note that travellers departing from DXB or DWC to the European Union or United Kingdom are required to have a PCR test and provide a negative COVID19 certificate before flying.
Here is the procedure they have to follow :
- Clients must call 800342 (free of charge) 2 to 3 days before estimated test day,
- They have to schedule an appointment at the closest hospital or “Drive Thru” (information to be given by the call center),
- Take the test at requested day and time,
- Test results are most of the time given within 24 hours,
- Price : 370 AED + cost of certificate (mandatory) 70 AED = 440 AED (about 100€).
